Lorenzo Cantoni graduated in Philosophy and holds a PhD in Education and Linguistics. He is full professor at USI – Università della Svizzera italiana (Lugano, Switzerland), Faculty of Communication Sciences, where he served as Dean of the Faculty in the years 2010-2014. He is currently director of the Institute for Communication Technologies and scientific director of the laboratories webatelier.net, NewMinE Lab: New Media in Education Lab, and eLab: eLearning Lab. L. Cantoni is chair-holder of the UNESCO chair in ICT to develop and promote sustainable tourism in World Heritage Sites, established at USI, and president of IFITT – International Federation for Information Technologies in Travel and Tourism. His research interests are where communication, education and new media overlap, ranging from computer mediated communication to usability, from eLearning to eTourism, and from ICT4D to eGovernment.